Shaka Tribe Terms and Conditions

1. Membership Eligibility

  • The Shaka Tribe Loyalty Program is free and open to all users with a valid Booking My Surf account.
  • Members must be at least 18 years of age.
  • If less than 18 years of age, a

2. Program Participation

  • By signing up, members agree to these Terms and Conditions and the Booking My Surf Privacy Policy.
  • Booking through Booking My Surf is required to earn and maintain Shaka Tribe benefits.

3. Earning and Redeeming Benefits

  • Benefits are tiered based on activity and engagement within the platform.
  • Members must be logged in during booking to earn rewards.
  • Reviews must be genuine and based on personal experience. Spam or promotional content may lead to account suspension.

4. Level Up Criteria

  • Criteria to move between levels (e.g. Groom to Cruiser) may include booking milestones, reviews, referrals, and profile completion.
  • Criteria are subject to change. We will notify members of any major changes.

5. Referral Program

  • Referrals must be new users. No self-referrals allowed.
  • Referring members will receive benefits once the referred user completes their first qualifying booking.

6. Perks and Promotions

  • Discounts, early access, gifts, or other perks are subject to availability and may be time-limited.
  • Some offers may be specific to certain destinations, partners, or surf experiences.

7. Account Status

  • Inactive accounts (no bookings or logins within 18 months) may be downgraded or removed from the program.
  • Booking My Surf reserves the right to terminate or suspend a member’s access to the program in case of abuse, fraud, or violation of terms.

8. Modifications and Termination

  • Booking My Surf may modify or terminate the Shaka Tribe Loyalty Program at any time, with or without notice.
  • If terminated, members will retain benefits earned until the date of termination but may not receive future rewards.

9. Legal Stuff

  • This program is governed by the laws of Queensland, Australia
  • Nothing in these terms guarantees availability of any particular benefit.

Questions?

Got questions about your level, benefits, or rewards? Reach out to our support team anytime at info@bookingmysurf.com